AuctionBytes - Launch of Kijiji Reveals Entrepreneurial Unit Inside eBay:
"eBay acquired a 25 percent stake in online classified site Craigslist last year. Kijiji seems to mimic the community nature of Craigslist (Kijiji means village in Swahili, according to the site). But Craigslist's secret sauce is Craig Newmark himself, who founded Craigslist and answers emails personally. eBay lost its founder's personal touch many years ago, and is often accused of having less than adequate customer service."
